Business Greeting Cards in Action! Handyman with some handy ideas for increasing customer loyalty February 4, 2010
Team Trades is different. As Team Trades’ Phil Jarvis says:
“We want to communicate with our customers and continue the relationship once the work is complete. It goes without saying that after every large commission we offer a complimentary follow up: but we feel it’s about more than that.
We find that cards work really well. Giving people all the detail that they need about the business and what services we offer. It’s great to have something to hand that people will keep and hopefully refer to time and time again.
We want to let customers know what we’re up to and how our business is changing. It’s about letting them know what we can do for them, their families, neighbours and friends.
That’s why we have decided to create a newsletter. It will be informative and give our customers some useful hints and tips, such as seasonal maintenance jobs they may want to consider around the home or office.
We hope our clients will find the newsletter useful and informative, and we will welcome their feedback. You never know, we may feature the work we have done for them in a future edition.”
For more information on Team Trades contact Phil Jarvis on 0800 077 6171 or visit their website at www.teamtrades.co.uk
For more information on using greeting cards as part of a customer retention strategy call Andrew Helm at Latitude 53 on 0844 504 5353 or visit www.latitude53.co.uk/cards4business
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